Your data, your choice
This page explains how to delete the data Sponsero holds about you, including data imported from connected social media accounts such as Instagram, YouTube, TikTok and X (Twitter).
Delete data from a connected social account
If you connected a social account to Sponsero (for example via Continue with Instagram), you can remove the connection and its data at any time:
- Log in to Sponsero and open Settings → Social Media.
- On the connected platform's card, open the menu and choose Disconnect.
Disconnecting immediately deletes the access token, stops all future syncing, and removes the imported statistics (follower counts, engagement metrics, reach and audience insights) from your profile.
You can also revoke Sponsero's access from the platform's side. For Instagram: Instagram app → Settings → Website permissions → Apps and websites → Sponsero → Remove. Revoking access there invalidates the token Sponsero holds; the imported data is then deleted from Sponsero on the next sync attempt, or immediately on request (see below).
Delete your entire Sponsero account
To delete your Sponsero account and all personal data associated with it, email info@sponsero.co from the address linked to your account with the subject line "Account deletion". We will confirm the request and delete your personal data within 30 days, except for records we are legally required to retain (for example invoicing and tax records for completed transactions), which are kept only as long as the law requires.
Data deletion requests without an account
If your public social media information appears on Sponsero and you would like it removed, email info@sponsero.co with a link to the profile in question. We will process the removal within 30 days.
Questions
For any question about data deletion or privacy, contact info@sponsero.co. See also our Privacy Policy.